‘My mother died and Barclays won’t let me clear her debts’
Our reader received a letter stating that her late mother’s mortgage was in arrears
Our reader received a letter stating that her late mother’s mortgage was in arrears
Our Consumer Champion names and shames the best and worst companies she dealt with this year
This year has been a stinker for consumers but our Consumer Champion has been on hand to help
Our reader’s pensioner father was abused by conmen for four years
Our reader faced a Sisyphean task trying to understand what the supplier charged his recently deceased father
Our reader thought she had snagged a bargain online but it arrived in two pieces
State-backed savings institution isn't being clear with its answers
Our reader lost £25,000 to a sophisticated scam
Our reader was stopped from taking a video of misleading signs in a store
Our reader worked in Oman and his daughter is being caught out by a punitive and little-known rule
AA Insurance rescinded a cheaper renewal quote after the incident
A £7,000 land charge from 1990 is preventing our reader from completing transaction
Our reader’s flights were cancelled and now the airline is dragging its feet
Our reader's widowed and elderly mother was left with no heating and British Gas ignored her calls for help
Santander's mistake could have cost our reader's mother her life
The manufacturer says its normal but our consumer champion disagrees
Our readers were subjected to a trick that is all too common
Our reader believes her trusting 90-year-old neighbour has been taken advantage of and deserves recompense
The Bookie mistakenly bet that our reader would let is slide
No one has helped our reader solve the problem of a missing logbook